Access & Subscriptions

1. Institutional access when already subscribed

If you are affiliated with an institution your institution might already be subscribed to Sabinet’s content, which means you can make use of your institutions prescribed sign in methods to obtain access to the content. For more sign in information see the Sabinet Discover Full User Guide or the Signing In section under the FAQ - General.

 

2. Subscriptions

Please complete your details on the online contact form or send an email to info@sabinet.co.za. A member of our Sales Team will get back to you as soon as possible.

 

3. E-commerce

E-commerce options available

• There are two E-commerce options available:
  • Pay-Per-View which provides you with 48 hours access,
  • Document Purchase which provides you with perpetual access to the purchased document.
• Prepaid Account 

E-commerce 

Payment methods available

Payment is facilitated through PayPal. You can pay using a PayPal account or a credit card. Please note that PayPal may do a test payment of USD1 which will be reversed before the payment is processed on your credit card.

How do I purchase a document?

Step 1: Create a myDiscover profile if you do not have one.

Step 2: From the results page, select the document you wish to purchase.

Step 3: In the Record View page select one of the three download options (the document title, the download files option or the preview option).

Step 4: Select the option you wish to make use of, ‘Pay-Per-View’ or ‘Document Purchase’ and select ‘Add to Cart’.

Step 5: Go to your ‘Cart’ and click ‘Checkout’.

Step 6: Review your order and select ‘Continue to details and payment’.

Step 7: Complete your billing information and select ‘Continue to details and payment’. (Note, you can save the billing details to your profile by toggling the ‘Save to Profile’ switch.

Step 8: Choose your payment option – PayPal or Credit card and complete the required details.

Step 9: Confirm payment.

Step 10: Once the payment has been completed your order will appear in the My Orders section of your myDiscover Options. You can access the documents by selecting the order number and the links provided in the cart items listed under “Card Item Count”.

Hint: Create a MyBriefcase on your myDiscover profile to conveniently store and access your purchased documents.

How do I download a purchased document?

Once the payment has been completed your order will appear in the My Orders section of your myDiscover Options. You can access the documents by selecting the order number and the links provided in the cart items listed under 'Card Item Count'. Once in the record view, select the PDF icon, the PDF will either open in a new tab or automatically start downloading depending on your browser/device and purchasing option.

I bought a document, but it does not want to download.

Please contact us with the details of your order and we will get back to you as soon as possible. Email info@sabinet.co.za

 

Prepaid Account 

What is a Prepaid Account?

A prepaid account consists of tokens which you can use to download several products’ documents from Sabinet Discover (please see eligible products list here). Each token purchase gives you perpetual access to the document.

What are the advantages of a Prepaid Account?

• Discount of 5-7 USD per document purchase. 
• Immediate access to documents purchased (there is no need to go through the checkout process), unless you choose the manual offline route via EFT.  
• Prepaid Account tokens can be used across a number of products on Sabinet Discover (please see eligible products list here).

Prepaid Account tokens are non-refundable and expire 12 months  from the date of purchase

Payment is facilitated through PayPal. You can pay using a PayPal account or a credit card. Please note that PayPal may do a test payment of USD1 which will be reversed before the payment is processed on your credit card.

How do I activate Prepaid Account tokens?

Step 1: Create a myDiscover profile if you do not have one.

Step 2: From the Help / Support menu select the Prepaid Account page and select the package you wish to purchase.

Step 3: Select ‘Add to Cart’.

Step 4: Select ‘Cart’ and proceed to ‘Checkout’.

Step 5: Review your order and select ‘Continue to details and payment’.

Step 6: Complete your billing information and select ‘Continue to details and payment’. (Note, you can save the billing details to your profile by toggling the ‘Save to Profile’ switch).

Step 7: Choose your payment option – PayPal or credit card and complete the required details.

Step 8: Confirm payment.

Step 9: Your token balance for your Prepaid Account will update automatically.

NOTE: Alternatively please email tokens@sabinet.co.za with the package (25 tokens at USD 10 or 50 tokens at USD 8) you would like to purchase for your Prepaid Account via EFT.

How do I use Prepaid Account tokens? 

Note: All documents purchased by making use of the Prepaid Account tokens, are perpetual access Document Purchases which means that you will have access to the document via the Sabinet Discover platform on a perpetual basis.

Step 1: Search for the relevant document. (Please refer to the eligible products list on the Prepaid Accounts page.) 

Step 2: Open the Record View page.

Step 3: Select one of the three download options (the document title, the download files option or the preview option).

Step 4: Select ‘Details’ under ‘Purchase Using Tokens’.

Step 5: Review the cost of the document and your token balance.

Step 6: Select ‘Purchase Now’ ,and then ‘Confirm’

Step 7: Select one of the three download options again to access the document immediately.

Hint: Create a MyBriefcase for your purchased documents in your myDiscover profile to store and organise purchased documents.

How do I review my Prepaid Account balance? 

Step 1: Select ‘Help / Support’.

Step 2: Select ‘Prepaid Account’. Your token balance will be displayed at the top of the page.

I bought a document, but it does not want to download.

Please contact us with the details of the document, date and time of purchase via tokens and we will get back to you as soon as possible. Email info@sabinet.co.za

 

4. Sabinet Discover Accessibility 

The commitment of discover.sabinet.co.za, provided by Sabinet, to comply with the Web Content Accessibility Guidelines (WCAG) to an AA standard involves adhering to a comprehensive set of criteria designed to make web content more accessible to a wider range of people with disabilities. This includes enhancements for individuals with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Specifically, meeting the WCAG AA standard involves considerations such as:

 

4.1 Enhanced Visual Accessibility

Contrast (Minimum): This involves ensuring that text and images have sufficient contrast against the background, which is crucial for users with visual impairments.

Resize Text: Allowing users to resize text up to 200% without the use of assistive technology, enhancing readability for users with low vision.

Images of Text: Avoiding text in images unless absolutely necessary, to ensure that all text is accessible to screen readers.

Non-text Contrast: Providing adequate contrast for UI components and graphical objects, aiding users with low vision or colour deficiencies.

Text Spacing: Ensuring that users can modify text spacing without losing content or functionality, crucial for dyslexic and visually impaired users.

 

4.2 Improved Auditory Accessibility

Captions (Live): Offering captions for all live multimedia content, assisting users who are deaf or hard of hearing.

Audio Description (Prerecorded): Providing audio descriptions for prerecorded video content, crucial for users with visual impairments.

 

4.3 Usability Enhancements

Orientation: Allowing content to be presented in different orientations, accommodating users with physical disabilities who may be unable to rotate their devices.

Content on Hover or Focus: Ensuring that any content that appears on hover or focus can be dismissed, navigated to, and interacted with by users with disabilities.

Multiple Ways: Providing multiple ways to locate web pages and navigate through content, beneficial for users with cognitive and learning disabilities.

Headings and Labels: Using clear headings and labels to help users find content and understand what is presented.

 

4.4 Cognitive and Language Support

Identify Input Purpose: Helping users understand the purpose of each input field, especially helpful for those with cognitive, language, and learning disabilities.

Language of Parts: Specifying the language of each section of the page, aiding users who use text-to-speech or other assistive technologies.

 

4.5 Consistency and Error Prevention

Consistent Navigation and Identification: Providing a consistent and predictable way to navigate and identify various elements on the website, essential for users with cognitive disabilities.

Error Suggestion and Prevention (Legal Financial Data): Implementing measures to help users avoid and correct mistakes, particularly in legal and financial data input, which can be crucial for all users.

 

4.6 Visibility and Focus

Focus Visible: Ensuring that keyboard focus indicators are clearly visible, which is vital for users who navigate using a keyboard or other assistive technologies.

Status Messages (2.1 only): Making sure that status messages can be programmatically determined without receiving focus, so they are easily accessible to assistive technologies like screen readers.

By striving to meet these criteria, discover.sabinet.co.za aims to provide an inclusive and accessible web experience, ensuring that all users, regardless of their abilities, can access and benefit from their content and services. While some of these criteria are fully supported, others are partially supported or on the roadmap for future implementation, reflecting ongoing efforts to enhance accessibility.

Please contact info@sabinet.co.za if you have any suggestions or are experiencing issues.